TotalDesk is a complete all-in-one helpdesk resolution designed for WordPress, providing a spread of help options to exchange the necessity for a number of plugins. This versatile plugin features a ticket and notification system, dwell chat, a information base, reporting capabilities, and integration modules, offering a full suite of instruments to handle buyer help successfully. With TotalDesk, customers can streamline their help processes, enhance communication, and improve consumer satisfaction. It helps varied functionalities corresponding to ticket administration with a number of varieties, roles, statuses, and kinds, in addition to strong notification choices by way of electronic mail, desktop alerts, and Slack. Moreover, the dwell chat function integrates seamlessly with the ticket system, and the information base permits for the creation of FAQs and arranged help content material.
TotalDesk additionally offers detailed reporting choices to observe help efficiency and integrates easily with platforms like WooCommerce, Envato, and Slack, making it a flexible and highly effective instrument for any WordPress website. The plugin is well-documented, making certain ease of use and implementation. Its design caters to each brokers and reporters, providing options like saved replies, an HTML WYSIWYG remark type, and attachment help. The dwell chat operate information conversations for future reference, and the information base consists of customizable icons, dwell search, and consider monitoring, enhancing the help expertise for customers and brokers alike.
| Identify | TotalDesk |
| Sort | WP Plugin |
| Model | 1.8.1 |
| File Identify | Unable to Discover |
| File Sort | Unable to Discover |
| File Host | ship.cm | Mirror |
| Up to date On: | 2 months in the past |
Core Options of TotalDesk WP Plugin
- Ticket System:
- Three totally different new ticket varieties
- Inbox fetching
- Two roles: Agent and Reporter
- My Tickets web page
- Set default values for brand new tickets
- Customized ticket statuses, varieties, and mission/techniques
- Attachment help
- Agent notifications
- HTML WYSIWYG remark type
- Saved replies
- Logging/historical past system
- XLS export
- Electronic mail replies for reporters and brokers
- Ticket overview with standing colours
- Set inbox archive folder
- Notifications:
- Electronic mail notifications
- Desktop notifications
- Slack notifications
- Notifications for ticket creation, replies, standing modifications, and agent assignments
- Stay Chat:
- Begin a chat with a brand new topic (new ticket)
- Enter a chat with a given ticket ID
- Ship a message (new ticket) when no agent is on-line
- Save each chat dialog
- Data Base:
- Create FAQs based mostly on tickets
- Group FAQs into subjects
- Customized icons for subjects
- Stay seek for FAQs
- Monitor FAQ views
- Three built-in widgets
- Order FAQs by view/reputation
- Two layouts (boxed, listing)
- Reviews:
- Tickets by agent, standing, kind, system, 12 months, month, and 12 months & month
- Integrations:
- WooCommerce
- Envato
- Slack
- Extra Options:
- Effectively-documented
- Complete help administration in a single plugin
What’s New (Changelog) in TotalDesk v1.8.1
1.8.1 ======
– FIX: Default brokers by division not working
– FIX: Ticket exporter not working
– FIX: Downgraded PSR library
– FIX: PHP notices
Gross sales Web page and Stay Demo of TotalDesk WP Plugin
https://codecanyon.web/merchandise/totaldesk/20502693
Free Obtain TotalDesk Newest Model
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